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What types of plans does Cellcom offer?

Cellcom offers a range of plans including Unlimited Plus Starter, Unlimited Lite, and prepaid options for both individual and family needs.

Are there any promotional discounts available at Cellcom?

Yes, Cellcom frequently offers promotional discounts, including device discounts and trade-in discounts for new and existing customers on select premium smartphones.

What is the Flex Agreement at Cellcom?

The Flex Agreement is a financing option that allows customers to pay for their devices over a period of 36 months while receiving promotional credits that may vary depending on their plan.

How does the trade-in program work?

Cellcom's trade-in program allows customers to upgrade to a new device early by trading in their currently active device, which must be in good working condition.

Is there a cost to switch to Cellcom from another provider?

Cellcom offers a 'Switch and Save' program that covers the cost of switching, up to $650 per line, making it financially beneficial for new customers.

Q: How often does Cellcom experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Cellcom outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.